Privacy Policy

2. Information We Collect

We collect information in two ways:

• Information you provide: details you share when you contact us, request information, or inquire about our company or brands — such as your name, email address, and the contents of your message.
• Automatically collected information: device and usage data such as IP address, browser type, pages viewed, referring pages, and the dates and times of your visits, gathered through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support.
• Operate, maintain, and improve the Site and our products.
• Understand how visitors use the Site so we can improve the experience.
• Send communications you have requested, such as replies to your messages.
• Detect, prevent, and address fraud, security issues, and technical problems.
• Comply with legal obligations and enforce our terms.

4. Cookies and Similar Technologies

We use cookies and similar technologies to keep the Site working properly and to understand how it is used. For details about the cookies we use and the choices available to you, see our Cookie Policy at rem-vision.com/cookies. You can control cookies through your browser settings; disabling some cookies may affect how the Site functions.

5. How We Share Information

We do not sell your personal information. We share personal information only in the following circumstances:

• Service providers: with vendors who perform services on our behalf (such as website hosting, analytics, and email delivery), under obligations to protect your information.
• Within our company: among our brands and corporate affiliates for the purposes described in this policy.
• Legal compliance: when required to comply with applicable law, regulation, legal process, or an enforceable governmental request, or to protect the rights, property, or safety of REM Vision, our customers, or the public.
• Business transfers: in connection with a merger, acquisition, financing, or sale of all or part of our business, subject to confidentiality protections.

6. Data Retention

We retain personal information only for as long as needed for the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we delete it or de-identify it.

7. Data Security

We use administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, so we cannot guarantee absolute security; if we become aware of a breach affecting your personal information, we will act in accordance with applicable law.

8. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to or restrict certain processing of your information.
• Receive a copy of your information in a portable format.
• Opt out of marketing communications at any time.

To exercise any of these rights, email us at info@rem-vision.com. We will respond within the timeframe required by applicable law and will not discriminate against you for exercising your rights.

9. Children's Privacy

The Site is not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.

10. International Visitors

We are based in the United States, and the information we collect is processed there. If you access the Site from outside the United States, you understand that your information may be transferred to and processed in a country with data protection laws different from those of your home jurisdiction. Where required, we take steps to ensure appropriate safeguards for such transfers.

11. Third-Party Links

The Site may link to websites we do not operate, including the websites of our individual brands. This policy does not apply to those sites, and we encourage you to review the privacy policy of every site you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page and, for material changes, provide a more prominent notice. Your continued use of the Site after an update means you accept the revised policy.

13. Contact Us

Questions about this Privacy Policy or our data practices? Contact REM Vision LLC at info@rem-vision.com.